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COVID-19: Resource Center

Updated March 1, 2021

Keeping You Covered, on Your Terms 

As COVID-19 impacts our communities, please know that we are your committed partner. The safety of our customers, employees and the communities they live and work in remains our priority, along with helping you through this challenging time.

Many of our insurance carriers are working with customers to address financial hardship. We are here as your advocate and we can help you reach out. Please find more information on payment grace periods and other rights below. As a reminder, you can pay your insurance bills online or by phone.

Stay in Touch

Receive the latest updates that will directly impact you now and in the months to come.

To keep you as up to date as possible, please make sure we have your current email address and cell phone number on file. Please call us (518) 792-5841 or email us at here4u@upstateagency.com to update information.

Key Resources

Have a question? Find links to key resources below.

Customer Communications

Here's where you can find our other communications: