Report A Claim

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Report a Claim

Below is a list of  phone numbers for our insurance carriers. Please note you may need to have your policy number handy when you call. As always, if you have any questions, you may call us anytime at (518) 792-5841.

Essential steps to follow after an auto accident:

  • Stay calm and make sure you and your passengers are okay.
  • Move out of the way of traffic and turn on your hazard warning lights.  Do not leave the scene of an accident.
  • Call the police, even in a minor accident.  If someone is injured, request medical assistance.  If a fire is involved, request fire department aid.
  • Do not discuss the accident with anyone other than the police or your own company representative.
  • Exchange necessary information with the other driver(s). Be sure to write down the name of the vehicle's owner as well as the driver's name, address, phone number, license plate number and insurance information of all vehicles involved. Also write down contact information for any witnesses.
  • If it is safe to do so, take pictures of the accident scene and the involved vehicles.
  • Report the accident to your company as soon as possible.  The sooner you report, the sooner we can help.

Essential steps to follow if your property has been damaged:

  • Take reasonable steps to prevent potential safety risks and/or further damage.
  • If the loss is caused by theft, notify the police.
  • Notify banks and credit card companies about any missing debit or credit cards.
  • Make a list of damaged/missing property with item description, purchase date and the current replacement cost.
  • Keep accurate records of what you spend repairing things.
  • Separate items that may be cleaned and/or repaired.
  • Check with your claim representative before you discard any items you plan to claim as damaged.
  • Review your policy for specific coverage information.