Upstate Agency, LLC Expands Footprint and Acquires A&B Agency, Inc. Assets

SOUTH GLENS FALLS, N.Y. (July 15, 2024) — Upstate Agency, LLC, (“Upstate”) part of the Arrow Family of Companies, is pleased to announce the acquisition of select assets of A&B Agency, Inc., an employee benefits insurance solutions provider located in southern Albany County.

The strategic partnership aligns with Upstate’s core business units, further enhancing its employee benefits solutions and expanding its geographic reach in the Capital Region and south.

“This partnership represents more than a business transaction; it’s a union of shared values, vision and passion,” said Douglas Thorn, President and CEO of Upstate Agency. “Having worked with owners Keith and Jennifer MacTavish in the past, I’m confident they’ll bring great expertise to our agency while continuing to serve their valued clients.”

Based in South Glens Falls, Upstate specializes in personal, commercial and employee benefits insurance solutions with a coverage area spanning from Albany to Plattsburgh. In terms of revenue, Upstate Agency currently ranks sixth in Employee Benefits and fifth for Property & Casualty in the Capital Region as compiled by the Albany Business Review.

Dave DeMarco, President and CEO of Arrow Financial Corporation and parent company of Upstate, said, “This strategic growth opportunity will enhance Upstate’s reputation as an experienced group of local agents who have their clients’ best interests at heart. With a solid base of insurance operations in the Capital Region, we are excited to expand farther south and showcase our consultative approach.”

Keith and Jennifer MacTavish, owners of A&B Agency, Inc., also expressed their enthusiasm by stating, “We are excited about this opportunity to further enhance employee benefits insurance solutions. We look forward to being a part of Upstate Agency and the Arrow Family of Companies.”

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About Upstate Agency, LLC: Part of the Arrow Family of Companies, Upstate Agency specializes in personal, commercial and group health benefits insurance with a coverage area that includes Albany, Clinton, Essex, Rensselaer, Saratoga, Schenectady, Warren and Washington counties.